Matching travelers to open jobs
By the time we're looking to match a qualified traveler to an open job, we should have a very clear idea about what the traveler is looking for and what their priorities are. If we notice that we don't have as detailed notes on their preferences and priorities as we should, it may be well worth the time to quickly touch base with the traveler to fill in these knowledge gaps before investing substantial time browsing for potential job matches.
Things to keep in mind when communicating potential job matches back to the traveler:
- As always, be transparent about the potential positives, negatives, location, or anything else you believe could impact the traveler's assessment of the job.
- People usually can sense when they're being misled so leading with full transparency will build trust.
- Don't overwhelm a traveler with too many options, but keep in mind what other agencies are offering them based on your conversations.
- One of the worst possible outcomes as a recruiter is learning that one of your travelers has been submitted to a job with a different agency that we also had available.
- Do discuss any/all pertinent details in advance; shift schedule, bed size, on-call policies, etc.
- Pay attention to travelers' stated needs more so than their wants.
- If they've been clear that securing a certain level of pay is their top priority but also expressed interest to work out of Denver, we shouldn't let that stop us from pitching them a high-paying job in Iowa City.
- We've learned over time that often a traveler's favorite assignment can turn out to have been one they weren't looking for.
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